Evaluation Findings

Evaluation findings are a collection of our user interviews with suggestions on how to improve our product, along with what our interviewees like about our product. 

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The purpose of this part of the design process was to improve our product by getting feedback from real people outside of our project group. 

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Before our evaluation findings, we created a low-fidelity prototype to conduct our evaluations with. 

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After our Evaluation findings, we used our research findings and built an annotated wireframe and our final product. 

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Quick Evaluation findings

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Findings 1: Uploading a new volunteering opportunity can be confusing and tiring. Uploading a new opportunity guides the user to go through a lengthy question and answer process to fill out the information about their opportunity. The process is long, and going back to edit specific information is also inefficient. 

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Suggestion: Be able to edit your volunteering opportunity directly on the page instead of having to go through the whole line of the step-by-step process again to upload. Also, add a progress bar on the step-by-step uploading process so users know how much time they will use. 

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Findings 2: Need additional navigation buttons and more clear buttons. It's hard to navigate through the website without having to follow a very clear path that is not intuitive. 

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Suggestion: Add a menu bar to navigate through pages and be more directive on the return buttons as to where they return to. 

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Findings 3: Pages are missing some features. Inconsistencies in buttons, the chat button changes places throughout the site. Missing a place to insert members in the organization edit page. 

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Suggestion: Put buttons in relevant areas and try to stay as consistent as possible with their placement. Add an insert members option. Also add a notifications area for when messages are received.